Privacy Policy

Who We Are

Airise Digital operates airise.digital, an AI Recommendation Intelligence platform that measures, tracks, and analyses how AI systems recommend brands. The term AI Recommendation Intelligence (ARI) was coined by Airise Digital.

For any privacy-related questions, contact us at hello@airise.digital.

Information We Collect

We collect information you provide directly to us, including:

• Your name and email address when you sign up or contact us
• Company name and brand information you enter for analysis
• Payment information processed securely through our payment provider
• Messages you send through our contact form

We also collect information automatically when you use our platform:

• Log data including your IP address, browser type, and pages visited
• Usage data including features used and analysis runs performed
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Airise platform
• Process and deliver ARI analysis results to you
• Send you service-related communications and reports
• Respond to your enquiries and provide support
• Build aggregated, anonymised category benchmarks and the AI Recommendation Index
• Comply with legal obligations

We do not use your individual brand data, scores, or competitor analysis in any public-facing product without your consent.

Data Sharing

We do not sell your personal information. We do not share your data with third parties for advertising or marketing purposes.

We may share your information with:

• Service providers who assist in operating our platform, under strict confidentiality agreements
• AI model providers (OpenAI, Anthropic, Google) when running analysis prompts — only the prompt text is sent, never your account details
• Payment processors for billing purposes
• Law enforcement or regulators when required by law

Data Retention

We retain your account data for as long as your account is active. Analysis results and historical ARI scores are retained to provide trend data and benchmarking. You may request deletion of your account and associated data at any time by contacting hello@airise.digital.

Cookies

We use essential cookies to operate the platform, including session cookies for authentication and preference cookies to remember your settings. We do not use third-party advertising cookies.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

To exercise any of these rights, contact us at hello@airise.digital. We will respond within 30 days.

Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We will notify you promptly in the event of any breach affecting your data.

Children

Airise is a professional business platform not directed at children under 16. We do not knowingly collect data from anyone under 16. If you believe a minor has provided us with personal data, contact us at hello@airise.digital.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy. The date at the top of this page indicates when the policy was last revised.

Contact

For any privacy-related questions, requests, or concerns, contact us at hello@airise.digital or visit our contact page.